Shipping Policy

Last Updated: June 26, 2026

At UrbanCarTech, we are committed to delivering your order safely, efficiently, and at no additional shipping cost.

Free Shipping

We proudly offer free standard shipping on all orders within the United States. No minimum purchase is required.

Shipping Destination

We currently ship to addresses within the United States only. We do not offer international shipping at this time.

Order Cut-Off Time

Orders placed before 5:00 PM Mountain Time (MT) on a business day will begin processing the same business day. Orders placed after the cut-off time, on weekends, or on U.S. federal holidays will begin processing on the next business day.

Order Processing

• Processing Time: 1–3 business days (Monday through Friday, excluding U.S. federal holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking information.

Estimated Delivery Time

• Transit Time: 5–8 business days (Monday through Friday).

Delivery times are estimates only and may vary depending on your location, the shipping carrier, weather conditions, or other circumstances beyond our control.

Order Tracking

After your order ships, you will receive a shipping confirmation email with your tracking number, typically within 24 hours of shipment, allowing you to monitor your package throughout delivery.

Incorrect Shipping Information

Please ensure your shipping address is complete and accurate before placing your order. UrbanCarTech is not responsible for delays, additional shipping charges, or unsuccessful deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Damaged, or Delayed Packages

If your package is lost, arrives damaged, or experiences an unexpected delivery delay, please contact our customer support team. We will work with the shipping carrier to investigate the issue and assist you in reaching a resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

UrbanCarTech

Email: support@urbancartech.com

Phone: +1 (505) 528-3627

Business Address:
1209 Mountain Road Pl NE, Suite R
Albuquerque, NM 87110
United States

Customer Support Hours:
Monday to Friday, 9:00 AM – 5:00 PM (MT)