About Us
UrbanCarTech is an online store for practical car accessories and automotive tech, serving drivers across the United States. The store is operated by Satinstones LLC, a U.S.-registered business.
We focus on everyday gear that makes driving safer, more comfortable and better organized, and we try to present every product with clear specifications, honest descriptions and transparent pricing before you order.
What we sell
- Road safety and emergency gear: mirror dash cams and portable 12V jump starters.
- Driving essentials: car phone mounts, including magnetic, wireless-charging and suction-cup holders.
- Comfort: 12V seat cushions and a heated neck and back massager.
- Interior organization: headrest hooks, cup holders and air fresheners and diffusers.
- Care and travel: wash mitts and drying towels, pet car seat covers and rearview mirror ornaments.
How we choose products
Before a product is listed, our team reviews its specifications, materials, power requirements, package contents and the information customers need to decide whether it suits their vehicle. Each product page lists the details we have confirmed, along with any compatibility notes or limitations, such as products that need a 12V accessory outlet or a phone with built-in magnets.
If a detail isn't listed and it matters for your vehicle, please ask us before you order. We would rather answer a question than have you receive something that doesn't fit.
How we operate
We're a small, independent online business. Our team manages product selection, the website, customer service and order support. We work with selected suppliers and fulfillment partners who process and ship orders on our behalf.
Our Albuquerque, New Mexico address is our business mailing address. It is not a retail store, warehouse or returns center, so please contact us before sending any item back.
Shipping, returns and support
- Shipping: free standard shipping on all orders to U.S. addresses. Orders are processed in 1–3 business days and usually arrive 5–8 business days after shipping. See our Shipping Policy.
- Returns: return requests are accepted within 30 days of delivery, subject to the conditions in our Return and Refund Policy.
- Support: our team replies by email and phone Monday–Friday, 9:00 AM–5:00 PM Mountain Time.
Our commitment
We aim to keep shopping for car accessories straightforward: accurate product information, clear policies, secure checkout through Shopify and real people answering your questions. Customer reviews on our site come from customers, and we don't edit or hide reviews based on their rating.
Business information
UrbanCarTech
Operated by Satinstones LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States
Email: support@urbancartech.com
Phone: +1 (505) 528-3627
Support hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time. Closed weekends and U.S. federal holidays.