Billing & Payment Policy

At UrbanCarTech, we aim to provide a secure, transparent, and convenient checkout experience for every customer.

Accepted Currency

All prices displayed on our website are listed in United States Dollars (USD).

Payment Methods

We accept payments through Shopify's secure, PCI-compliant checkout.

The following payment methods are accepted:

• Credit & Debit Cards: Visa, Mastercard, American Express, and Discover.

• Digital Wallets: Shop Pay, Apple Pay, and Google Pay.

Eligibility: Available payment methods may vary depending on your location, device, browser, and eligibility.

Billing Information

Customers are required to provide accurate, complete, and current billing information when placing an order. The billing information provided must match the details associated with your selected payment method.

Taxes

Applicable sales tax will be calculated and displayed during checkout based on your shipping destination and applicable U.S. laws and regulations.

Order Confirmation

Once your payment has been successfully authorized and processed, you will receive an order confirmation email containing your order details.

Payment Authorization

All payments are subject to authorization, verification, and fraud prevention checks. In some cases, additional verification may be required before an order can be approved and processed.

Pricing Accuracy

While we make every effort to ensure pricing accuracy, UrbanCarTech reserves the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been placed. If a pricing issue affects your order, we will notify you before processing your order.

Failed or Declined Payments

If your payment is declined, unauthorized, or cannot be processed for any reason, your order may be delayed, placed on hold, or canceled until a valid payment method is provided.

Contact Information

If you have any questions regarding billing or payments, please contact our customer support team:

UrbanCarTech

Email: support@urbancartech.com

Phone: +1 (505) 528-3627

Address:
1209 Mountain Road Pl NE, Suite R
Albuquerque, NM 87110
United States

Customer Support Hours:
Monday to Friday, 9:00 AM – 5:00 PM (MST)